Everything your home needs,
before we arrive.
Thank you for booking with Qinti Cleaning! Everything you need to know for your upcoming service is right here. Please review this information at least 48 hours before your appointment.
Entry Instructions
Lockbox codes, building access, gate codes, etc.
Parking Information
Where to park, permits, or restrictions
Special Requests
Any specific instructions or modifications
When We Arrive
Your arrival window (at least 1 hour) will be communicated when you book your appointment. To ensure quality service for all valued customers, we cannot guarantee exact arrival times. We'll text you 48 hours before your scheduled service to confirm.
Service Duration
Typical service takes 2-5 hours depending on your property size and service type. You're welcome to be home or away. First appointment: We require at least one person home when our team arrives and when they leave.
Completion & Quality Check
Our team always performs a final walkthrough to ensure everything meets our standards. First appointment: We ask that you join us for the walkthrough to ensure you're 100% satisfied with our service.
- Complete cleaning of all bathrooms, bedrooms, living room, kitchen, and floors
- Dust and wet-wipe all furniture, doors, frames, and switches
- Vacuum and mop all floors, vacuum sofas and cushions
- Scrub, disinfect, and dry all bathroom fixtures
- Clean mirrors and glass surfaces
- Also IncludedBlinds, interior windows, refrigerator interior, oven interior, and laundry service (upon request)
- Window exteriors
- Washing, rinsing, or handling dishware
- Lifting heavy furniture or flipping mattresses (over 20lbs)
- Areas not accessible with standard two-step ladder
- Kitchen cabinet interiors, folding or ironing clothes (available for additional charge)
- Team Size: 2-3 professional cleaners per appointment
- Carefully Selected: Interviewed, trained, and tested before serving you
- Insured: Fully covered for your protection
- Professional: Uniformed, respectful, and quality-focused
- We Bring Everything: All cleaning supplies and equipment
- High-Quality Products: Professional-grade cleaning solutions
- Professional Equipment: Vacuums, microfiber cloths, and more
- Your Products: Prefer your own? Just let us know
Prepare Your Home
A little preparation helps us provide the best possible service
Complete these steps the night before or morning of your cleaning for the best results!
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Important Policies
Please review these policies to ensure a smooth service experience
If you're not completely satisfied with our service, notify us within 24 hours and we'll gladly return to re-clean any missed areas at no additional charge.
We require at least 72 hours' notice to cancel or reschedule. Less than 72 hours' notice will result in a $79 cancellation fee.
🌿 Eco-Friendly Cold Water Wash
- One load included with your service
- Place laundry by entrance or laundry room
- All clothes must be washer/dryer safe - we don't sort or accept liability
- Folding and ironing available for additional fee
🐾Homes with Pets
We love pets! To ensure everyone's safety:
- Secure pets in a safe, comfortable area away from cleaning zones
- Mention pets in your booking notes, including temperament
- We reserve the right to reschedule if a pet displays aggression
Submit Your Service Information
Please complete this form at least 48 hours before your scheduled cleaning. This ensures our team has everything they need for a smooth appointment.
💳 Payment is due the day service is rendered.
We only accept credit cards, debit cards, Venmo, and Zelle. No cash or checks.
Service Payment: Pay management only - not the cleaning team. However, if you'd like to tip, cash given directly to your cleaning team is greatly appreciated.
*Invoices not paid within 24 hours may incur a $25 late fee.
Questions or Need to Make Changes?
Contact us at least 48 hours before your appointment