Service Information

Welcome to Your Client Portal

Thank you for booking with Qinti Cleaning! Everything you need to know for your upcoming service is right here. Please review this information at least 48 hours before your appointment.

Trusted by Los Angeles families since 2008
Last updated: Oct 26, 2025
Quick Reference Guide
Here's what information we'll need from you before your appointment

Entry Instructions

Lockbox codes, building access, gate codes, etc.

🚗

Parking Information

Where to park, permits, or restrictions

Special Requests

Any specific instructions or modifications

What to Expect on Service Day
Here's how your cleaning appointment will unfold from start to finish
1

When We Arrive

Your arrival window (at least 1 hour) will be communicated when you book your appointment. To ensure quality service for all valued customers, we cannot guarantee exact arrival times. We'll text you 48 hours before your scheduled service to confirm.

2

Service Duration

Typical service takes 2-5 hours depending on your property size and service type. You're welcome to be home or away. First appointment: We require at least one person home when our team arrives and when they leave.

3

Completion & Quality Check

Our team always performs a final walkthrough to ensure everything meets our standards. First appointment: We ask that you join us for the walkthrough to ensure you're 100% satisfied with our service.

What's Included
  • Complete cleaning of all bathrooms, bedrooms, living room, kitchen, and floors
  • Dust and wet-wipe all furniture, doors, frames, and switches
  • Vacuum and mop all floors, vacuum sofas and cushions
  • Scrub, disinfect, and dry all bathroom fixtures
  • Clean mirrors and glass surfaces
  • Also Included
    Blinds, interior windows, refrigerator interior, oven interior, and laundry service (upon request)
What's Not Included
  • Window exteriors
  • Washing, rinsing, or handling dishware
  • Lifting heavy furniture or flipping mattresses (over 20lbs)
  • Areas not accessible with standard two-step ladder
  • Kitchen cabinet interiors, folding or ironing clothes (available for additional charge)
👥Your Cleaning Team
  • Team Size: 2-3 professional cleaners per appointment
  • Carefully Selected: Interviewed, trained, and tested before serving you
  • Insured: Fully covered for your protection
  • Professional: Uniformed, respectful, and quality-focused
Cleaning Supplies
  • We Bring Everything: All cleaning supplies and equipment
  • High-Quality Products: Professional-grade cleaning solutions
  • Professional Equipment: Vacuums, microfiber cloths, and more
  • Your Products: Prefer your own? Just let us know
✨Recurring Service Packages
Save time and maintain a consistently clean home
  • Flat-rate pricing - no surprises
  • Set your frequency once - we handle scheduling and reminders
  • Customized cleaning plan that evolves with your needs
  • No contracts - cancel or change frequency anytime*
  • Priority scheduling for preferred times
  • Save up to 20% on every service
Monthly
10%
off
Bi-Weekly
15%
off
Weekly
20%
off

*With 72 hours notice. Available after first hourly deep cleaning.

Required

Submit Your Service Information

Please complete this form at least 48 hours before your scheduled cleaning. This ensures our team has everything they need for a smooth appointment.

Service Information Form
Please provide the following details for your upcoming cleaning service. This ensures our team has everything they need for a smooth appointment. If we have your parking and entry details already, fill out "N/A."
0/150 characters
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By agreeing to our Terms of Service, you agree to our cancellation policy, preparation requirements, late fees, and laundry guidelines as set forth in those Terms. By submitting this form, you consent to receiving text confirmations with your service details.

Questions or Need to Make Changes?

Contact us at least 48 hours before your appointment