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Welcome to Your Customer Portal
Thank you for booking with Qinti Cleaning! Everything you need to know for your upcoming service is right here. Please review this information at least 48 hours before your appointment.
Quick Reference Guide
Here's what information we'll need from you before your appointment.
Entry Instructions
How should we access your home? (knock on back door, lockbox code, building access, etc.)
Parking Information
Where can our team park? Any restrictions or permits needed?
Special Requests
Any specific instructions or modifications to our cleaning service?
What's Included in Your Service
Complete cleaning of all areas in your home with attention to every detail.
Standard Cleaning Services
- Complete cleaning of all bathrooms, bedrooms, living room, kitchen, and floors
- Dust and wet-wipe all furniture
- Wet-wipe doors, door frames, doorknobs, and light switch plates
- Vacuum and mop all hard surface floors
- Vacuum all sofas and underneath cushions
- Scrub, disinfect, and dry all sinks, faucets, toilets, showers, baths, and fixtures
- Clean mirrors, glass in picture frames, and other glass surfaces
- Running your loaded dishwasher
⭐Premium Services Included
- Dust and wet-wipe all blinds - Complete blind cleaning
- Interior window cleaning - Clean and shine all interior windows
- Inside refrigerator cleaning - Complete interior cleaning
- Oven deep clean - Inside cleaning including glass door, racks, rails, and bottom drawer
- Laundry service - One load (if appointment is under 3.5 hours) or two loads (3.5+ hours)
* Premium services are included at no additional cost and may vary based on your specific service package.
What's Not Included
Please note these limitations to set proper expectations.
- Window exteriors
- Washing, rinsing, or handling dishware
- Moving heavy furniture, flipping mattresses, or cleaning under heavy boxes
- High areas not accessible with our standard two-step stool
- Deep clean inside kitchen cabinets (available upon request)
- Folding or ironing clothes (available upon request)
Prepare Your Home Before We Arrive
A little preparation helps us provide the best possible service.
Pre-Cleaning Checklist
Pro Tip: Complete these steps the night before or morning of your cleaning for the best results!
Your progress is automatically saved
Questions or Need Help?
Having trouble with the form or need immediate assistance?
Important Policies
Please review these policies to ensure a smooth service experience.
100% Satisfaction Guarantee
Contact us within 24 hours if you're not completely satisfied — we'll return to make sure you're 100% happy with our work.
Cancellation Policy
- 48-hour notice required for first-time customers or $50 deposit is forfeited
- 24-hour notice required for regular customers or a $50 fee will be applied
Laundry Service Guidelines
- One load is included in appointments under 3.5 hours, two loads for 3.5+ hour cleanings.
- Place laundry load(s) by the entrance or in the laundry room
- All clothes must be safe in both washer and dryer — we do not sort or filter
- We are not responsible for any damaged items
- Default settings: colors cold, sheets warm, whites hot (unless specified otherwise)
Submit Your Service Information
Please complete this form at least 48 hours before your scheduled cleaning.
Service Information Form
Please provide the following details for your upcoming cleaning service. This ensures our team has everything they need for a smooth appointment.
Note: Please submit this form at least 48 hours before your appointment. You'll receive a confirmation text with all your details once submitted.
Questions or Need to Make Changes?
Contact us at least 48 hours before your appointment